A Lunzo account is not required – you can place an order as a guest.

• faster checkout for future orders
• access to your order history
• quicker resolution of enquiries and issues
• the option to receive the latest special offers (optional)

How to create an account:

1. Click “Log in” at the top of the Lunzo website.
2. Select “Register”.
3. Complete the required details.
4. You must agree to our data protection terms.
5. Choose whether you wish to subscribe to the newsletter.
6. Click “Register”.
7. You will receive a registration confirmation by email.

You can then sign in to your Lunzo account at any time.
 

Account Management

Signing In

How to sign in to your Lunzo account:

1. Click “Log in” at the top of the page.
2. Enter your email address.
3. Enter your password.
4. Click “Log in”.

Changing Your Password

To change the password for your Lunzo account:

1. Click “Log in” at the top of the page.
2. Enter your email address.
3. Enter your password.
4. Click “Log in”.
5. In your account, select “Edit details”.
6. Enter a new password.
7. Click “Save details”.

Forgotten Password

No need to worry – the process is simple:

1. Click “Log in” at the top of the page.
2. Click “Forgot your password?”.
3. Enter your email address.
4. Click “Reset password”.
5. You will receive a password reset link by email.
6. Follow the instructions in the email.
7. Then sign in to your account again.

Managing Personal Data

This is how you can manage your personal information in your Lunzo account:

1. Click “Log in” at the top of the page.
2. Enter your email address.
3. Enter your password.
4. Click “Log in”.
5. In your account, go to “Edit details”.
6. Make the required changes.
7. Click “Save details”.

All personal data is stored securely with us.