Creating and Managing a Customer Account
A Lunzo account is not required – you can also place an order as a guest.
An account does, however, bring a number of benefits, for example:
faster checkout for future orders
access to your order history
quicker resolution of enquiries and issues
the option to receive the latest special offers (optional)
How to create an account
Click “Log in” at the top of the Lunzo website.
Select the “Register” option.
Complete the required details.
Tick the box to confirm that you have read the Privacy Policy.
Choose whether you wish to subscribe to the newsletter.
Click “Register”.
You will receive a registration confirmation to your email address.
You can then sign in to your Lunzo account at any time.
Account management
Signing in
How to sign in to your Lunzo account:
Click “Log in” at the top of the page.
Enter your email address.
Enter your password.
Click “Log in”.
Changing your password
To change the password for your Lunzo account:
Click “Log in” at the top of the page.
Enter your email address.
Enter your password.
Click “Log in”.
In your account, select “Edit details”.
Enter a new password.
Click “Save details”.
Forgotten password
No need to worry – the process is simple:
Click “Log in” at the top of the page.
Click “Forgot your password?”.
Enter your email address.
Click “Reset password”.
You will receive a password reset link to your email address.
Follow the instructions in the email.
Then sign in to your account again.
Managing personal data
This is how you can manage your personal information in your Lunzo account:
Click “Log in” at the top of the page.
Enter your email address.
Enter your password.
Click “Log in”.
In your account, go to “Edit details”.
Make the changes you need.
Click “Save details”.
All your personal data is stored securely with us.